FCITS upcoming events

Rigid Core Technical Certification and Training Course in San Antonio, TX (August 20, 2026)

Thu, 20 Aug 2026 13:00:00 GMT

Reduce callbacks. Protect profit.
Most rigid core claims can be prevented before installation. This training shows your team how to spot issues early, choose the right product for the job, and document site conditions—saving time, money, and customer relationships.

Class Fee: $300 Individual -

$600 up to 4 members -

$700 for 5 - 7 members

WHO SHOULD ATTEND

Retail sales teams, site assessment teams, estimators, install teams, independent inspectors, claims managers, and general contractors. This course focuses on steps teams can take to prevent flooring failures before installation begins.

WHAT YOU'LL LEARN

Common rigid core issues appearing in the field
How to determine responsibility when problems arise
Proper site prep and installation conditions
Selecting the correct product for each application
RH guidelines for hybrid/SPCs
How to read and write the proper report for each issue led by are Manufacturer’s Claims Managers

INSTRUCTION LED BY CERTIFIED EXPERTS

Taught by FCITS and CFI-certified lead instructors.
No prerequisites required. Certificate of Completion awarded upon completion of course.

Rigid Core Technical Certification and Training Course in Georgia (September 16, 2026)

Wed, 16 Sep 2026 13:00:00 GMT

WHO SHOULD ATTEND

WHAT YOU'LL LEARN

Common rigid core issues appearing in the field
How to determine responsibility when problems arise
Proper site prep and installation conditions
Selecting the correct product for each application
RH guidelines for hybrid/SPCs
How to read and write the proper report for each issue led by are Manufacturer’s Claims Managers

INSTRUCTION LED BY CERTIFIED EXPERTS

Taught by FCITS and CFI-certified lead instructors.
No prerequisites required. Certificate of Completion awarded upon completion of course.

Commercial Flooring Inspector Certification Course (October 05, 2026)

Mon, 05 Oct 2026 13:00:00 GMT

REGISTRATION INFORMATION

If you would like more information on any of the FCITS classes, please call (800) 462-2151 or email beth@fcits.org.

HOTEL INFORMATION which includes Special room rates for FCITS course members.

Best Western Plus
Reservations: 706-272-9099
Book online: click here
FCITS nightly rate: $109.00

Fairfield Dalton
Reservations: 706-529-4634 ext. 0
FCITS nightly rate: $119.00

Advanced class for Commercial Flooring inspection covers:

Commercial Flooring Specification: Architect & designer issues.
Substrate Preparation: How moisture affects overall.
Substrate Moisture Testing: Understanding the importance of proper jobsite environmental conditions before testing can take place.
Substrate Moisture Testing: Understanding pre-installation moisture testing results.
Substrate Moisture Mitigation Systems: Overview of sealants, adhesives, and coatings used to mitigate high slab moisture conditions.
Carpet Adhesives: Discussion of commercial carpet adhesive types and related issues.
Carpet Fibers: Understanding the different commercial carpet fiber systems used in today’s commercial carpets and their features and benefits.
Carpet Specifications: How to read and assess commercial carpet manufacturer’s written specifications.
Broadloom Backings: Learn how commercial carpet backing materials require specialty adhesives and installation systems.
Broadloom Cushion: Attached cushion vs. double-stick vs no cushion at all.
Broadloom Installation: Review of CRI-104 Standards for the installation of commercial carpet.
Top Ten Broadloom Issues: Learn the most common issues associated with commercial broadloom inspections.
Carpet Tile Backing Systems: Learn how different carpet tile backing materials require specialty adhesives and installation systems.
Carpet Tile Installation Systems: Detailed discussion of dots, tabs, loose lay, and glue down.
Top Ten Carpet Tile Issues: Learn the most common issues associated with commercial carpet tile inspections.
Commercial Tufted/Printed Pattern Carpet: Proper installation methods and tools required for problem free, pattern carpet - including sequencing rolls vs. pattern spacing.
Commercial Carpet Maintenance Programs: Learn how to create a maintenance program around the end-user’s specific needs base on their facility lay-out and usage.
Opportunities for Commercial Carpet Correction Services: Discussion of the top five commercial carpet correction opportunities.
Commercial Sheet Vinyl, Linoleum, and Rubber.
Vinyl, Linoleum, and Rubber Installation.
Vinyl, Linoleum, and Rubber Adhesives: Discussion of specialty adhesives.
Seam Welding: Demonstration of proper seam welding techniques.
Commercial LVT/P: Floating vs. Glue down vs. Loose Lay installation.
Commercial Vinyl Specifications: How to read and assess commercial vinyl manufacturer’s written specifications.
Vinyl and LVT/P Wear Layers: Learn the difference between PVC, urethane, coatings, and sacrificial wear layers.
Top Ten Vinyl, Linoleum, and Rubber Issues: Learn how to identify and report the top ten issues.
Vinyl Maintenance Programs: Learn how to create a maintenance plan for end-users.
Commercial Hardwood: Learn the similarities and differences between commercial hardwood installations compared to residential jobs.
Commercial Hardwood Specifications: What products work best, depending on the installation.
Commercial Hardwood Maintenance Programs: Learn how to design a maintenance program for end-users with commercial hardwood flooring.
Five-Day Course: Taught in Dalton, Georgia—The Flooring Capitol of the World!

Rigid Core Technical Certification and Training Course in Sacramento, CA (October 20, 2026)

Tue, 20 Oct 2026 13:00:00 GMT

WHO SHOULD ATTEND

WHAT YOU'LL LEARN

Common rigid core issues appearing in the field
How to determine responsibility when problems arise
Proper site prep and installation conditions
Selecting the correct product for each application
RH guidelines for hybrid/SPCs
How to read and write the proper report for each issue led by are Manufacturer’s Claims Managers

INSTRUCTION LED BY CERTIFIED EXPERTS

Taught by FCITS and CFI-certified lead instructors.
No prerequisites required. Certificate of Completion awarded upon completion of course.

FCITS Annual Convention with CFI and FCICA (November 11, 2026)

Wed, 11 Nov 2026 13:00:00 GMT

Yearly Convention combined with CFI and FCICA featuring manufacturer's presentations, trade show, Round Table discussion panel with Claims Managers.

Price includes lunch both days. Additional meal tickets may be purchased to include breakfast and dinner.

Hotel accomodations are offered at the Marriott Downtown allowing a special convention rate. Contact Beth for more details.

Chattanooga Marriott Downtown for 169.00 USD per night - Last Day to Book : Tuesday, October 06, 2026

Book your group rate for 2026 Synergy Convention & Expo Nov2026

NOTE: If you would like to participate in the convention golf tournament on Monday, November 9 in Dalton, please let Beth know so that she can get you registered.

Complete Inspector Training & Certification Course Covering all Flooring Types (November 30, 2026)

Mon, 30 Nov 2026 14:00:00 GMT

REGISTRATION INFORMATION

If you would like more information on any of the FCITS classes, please call (800) 462-2151 or email beth@fcits.org.

HOTEL INFORMATION which includes Special room rates for FCITS course members.

Best Western Plus
Reservations: 706-272-9099
Book online: click here
FCITS nightly rate: $109.00

Fairfield Dalton
Reservations: 706-529-4634 ext. 0
FCITS nightly rate: $119.00
This class will cover the Carpet, Hard Surface and the Advanced Resilient (LVT, LVP and SPC) Certifications in one week.
We are offering this complete, one-week certification class at a special price of $2,499. Normal cost for the classes if taken separately would be $3,500.
Discounted room rates at the hotel will be available.

Introductory Course for Residential & Main Street Carpet Inspection Covers:

Most Common Issues: See actual samples of over 100 known carpet issues.
Manufacturing: All phases of design, construction, tufting, dyeing, and finishing.
Manufacturing Related Issues: Learn how to identify the most common manufacturing issues.
Yarn Systems: Advanced discussion on features & benefits of all fibers used in carpet production.
Installation Methods: Complete review of all of the different installation methods.
Installation Related Issues: Learn how to detect and determine if the carpet is installed properly.
Industry Standards: Understand and apply all relative industry standards to each inspection.
Jobsite Requirements: Full discussion on correct jobsite conditions and maintenance procedures.
Performance Issues: Learn how to determine if the carpet is suited for where it’s installed at.
Carpet Cleaning: Discussion covers the advantages and disadvantages of all cleaning methods.
Mill Tour: Gain an understanding of how carpet is made and where manufacturing issues can occur.
Inspection Tools: Know exactly what tools you’ll need and how to use them.
Repairs: Learn what conditions are repairable and which require full replacement of the carpet.
Report Writing: Learn how to write a solid report clearly defining the issue and assign responsibility. Report Template: Use provided form that neatly presents your information and findings.
Marketing: Learn how to get your inspection business up and running in one week.
Customers: Find out exactly who needs your service. Actual manufacturing contacts are provided.

Introductory Course for Residential & Main Street Hard Surface Inspection Covers:

Most Common Issues: See actual samples of over 100 known hardwood, sheet vinyl, Luxury Vinyl Tile / Plank, and ceramic tile issues.
Manufacturing: All phases of design, construction, milling finishing.
Manufacturing Related Issues: Learn how to identify the most common manufacturing issues.
Flooring Systems: Advanced discussion on features & benefits of each category. Plus, discussion of solid vs engineered hardwood, sheet vs. plank vinyl and how does bamboo fit in the equation.
Installation Methods: Complete review of all of the different installation methods of each category.
Installation Related Issues: Learn how to detect and determine if the product is installed properly.
Acclimation: Discussion of need for proper acclimation and why it differs between manufacturers and product categories.
Industry Standards: Where to find, how to understand, and how to apply all relative industry standards to each inspection of hard surface flooring.
Jobsite Requirements: Full discussion on correct jobsite conditions and how to know if conditions were right before the floor was installed.
Moisture Testing: Learn what type of moisture testing must be performed before the first piece of a hard surface floor can be installed. Know what the numbers mean.
Substrate Preparation: Learn how concrete, wood or plywood, are to be properly prepared prior to installation and what issues can occur when they are not.
Performance Issues: Learn how to determine if the product is suited for where it's installed at.
Hard Surface Maintenance: Discussion covers the proper methods of all product categories.
Mill Tour: Gain an understanding of how some hard surface products are made and where manufacturing issues can occur.
Inspection Tools: Know exactly what meters and tools you’ll need and how to use them.
Repairs: Learn what conditions are repairable and which require full replacement of the flooring.

Advanced Course for Luxury Vinyl Tile & Plank Covers:

The manufacturing of sheet, vinyl composition tile and other speciality products and their tolerances.
Hear from leading installation and technical services/support specialists on what to look for out on jobs.
Watch as an expert installation trainer demonstrates the correct way to flash cove and heat weld and the wrong way as it relates to commercial flooring.
See how improper installation and jobsite conditions can cause gaps, buckling, bubbles, ledging, peaking and more, and how to identify the cause as well as responsible party.
Hear from an adhesive manufacturer how adhesives are produced, what goes wrong and who’s at fault.
Learn about patching and leveling compounds, subfloors and substrates. And there is cleaning and maintenance too.
Look at mockups of failed installations and learning the correct methods of diagnosis, making a determination and writing a report.
After all it is your report that the commissioning party will judge you by and we will have experts in report writing on hand to help elevate your skills to the next level which may in turn create a greater demand for your services over others in your market.